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Interpersonal & Leadership

People-Centered Leadership & Communication

Leadership Competencies

Team Leadership

  • • Cross-functional Team Leadership
  • • Technical Mentoring & Training
  • • Public Sector Communication

Service & Engagement

  • • Customer Service Excellence
  • • Creative Media Strategy
  • • Community Engagement & Storytelling
Cross-Functional Team Leadership

Multi-Disciplinary Project Coordination

Leading diverse teams across technology, policy, and operations in government modernization projects. Successfully coordinated computer engineering, mechanical engineering, and electrical engineering teams for NASA rover project.

Team Coordination
Project Leadership
Interdisciplinary Communication
Conflict Resolution

Technical Mentoring & Training

Extensive experience mentoring technical staff at Apple, training team members on complex repair procedures, and developing training programs for government technology initiatives.

Technical Training
Mentorship
Knowledge Transfer
Skill Development
Customer Service Excellence

Proven track record of delivering exceptional customer service in high-pressure technical environments. At Apple, consistently maintained high customer satisfaction while explaining complex technical concepts clearly and managing multiple customer needs simultaneously.

This customer-centric approach translates directly to stakeholder management in government projects, where clear communication and service excellence are critical for successful outcomes.

Creative Media & Storytelling

Digital Storytelling Expertise

Leading creative media strategy and content development at The Chapel, creating engaging video content and managing digital storytelling initiatives that strengthen community engagement.

Community-Focused Content Creation

Co-founded Strong Wave Media with focus on sharing stories of Baton Rouge communities, developing strong relationships with clients and creating content that effectively communicates their messages.

Strategic Communication

Combining technical expertise with creative communication skills to translate complex technology concepts into accessible narratives for diverse stakeholder audiences.

Public Sector Communication

Specialized experience in government communication environments, including presenting to executive leadership, coordinating with federal agencies, and facilitating stakeholder meetings across multiple organizational levels.

This includes understanding the unique communication challenges in public sector environments, where transparency, accountability, and clear documentation are essential for successful project outcomes.

Sociological Foundation

Bachelor's degree in Sociology provides deep understanding of organizational behavior, social dynamics, and cultural competency that enhances leadership effectiveness and stakeholder engagement capabilities.

This background enables nuanced understanding of how technology changes affect people and organizations, informing more effective change management and communication strategies.

Leadership Achievements
  • Led cross-functional teams of 7+ workstreams in multi-million dollar government technology projects
  • Mentored and trained technical staff across Apple's product ecosystem with consistently high ratings
  • Built successful media company focused on community storytelling and client relationship excellence
  • Facilitated stakeholder coordination across federal, state, and local government entities
All Skills in This Category
Cross-functional Team Leadership
Technical Mentoring & Training
Customer Service Excellence
Public Sector Communication
Creative Media Strategy
Community Engagement & Storytelling