Strategic Operations & Business Management
Leading comprehensive digital transformation initiatives for Louisiana's child welfare system, managing multiple concurrent projects worth over $50 million while ensuring minimal disruption to critical services.
Orchestrating statewide document digitization initiative (SABRE) involving 5+ million documents across 64 parish offices, implementing new workflows and training programs for seamless transition.
Extensive experience managing complex vendor relationships and technology partnerships in government environments. This includes contract negotiation, performance monitoring, and ensuring deliverables meet both technical specifications and compliance requirements.
Successfully coordinated with federal agencies, state departments, technology vendors, and community partners to deliver integrated solutions that serve multiple stakeholder needs.
Leveraging MBA in Data Analytics education and real-world experience to implement business intelligence solutions that support strategic decision-making and operational optimization.
Developing and monitoring key performance indicators for large-scale technology projects, ensuring alignment with business objectives and continuous improvement opportunities.
Facilitating collaboration between multiple government agencies, departments, and external partners to achieve shared objectives and maximize resource efficiency.
Co-founded and operated Strong Wave Media, LLC, managing all aspects of business operations including client relationship management, project delivery, financial planning, and strategic growth initiatives.
This entrepreneurial experience provided hands-on expertise in business development, client service excellence, and the operational challenges of building and scaling a service-based business.